JointBrex Privacy Policy: What This Website Collects and Why
This JointBrex website is static. It has no forms, no accounts and no cookies of its own, and fit checks run only in your browser. Card details go to the checkout page, not to us. To ask what we hold or to delete it, email [email protected]. We reply within 45 days. This policy took effect on October 13, 2026.
Who runs this JointBrex website and what does this privacy policy cover?
A plain-English policy for a small, static website.
This website, jointbrexformula.com, is run by Jointbrexformula, a U.S. stocking partner for JointBrex. We explain the product and earn money on sales. We are not the manufacturer.
This policy covers what happens to information when you read this site, email us or order JointBrex. It takes effect on October 13, 2026.
The short version: the site is a set of fixed pages. It has no forms, no log-ins and no tracking code of our own.
- Business
- Jointbrexformula, U.S. stocking partner for JointBrex
- Office
- 888 Seventh Avenue, Floor 17, New York, NY 10106
- Privacy contact
- [email protected]
- Hours
- Mon–Fri 9:00am–5:00pm ET
- Tracking and refunds
- Order desk, +1 (302) 200-3480
What information does the JointBrex website collect?
Most rows say no.
Very little. The table lists each kind of data, whether we collect it and where it goes. A row that says "not on this site" means someone else handles it under their own policy.
What the JointBrex website collects, by type of data
| Kind of data | Do we collect it? | Where it goes |
|---|---|---|
| Name, address, phone | Not on this site | Typed on the brand's secure checkout |
| Card or payment details | Never | The checkout and the card networks |
| Email you send us | Yes, if you write | Our inbox at [email protected], used to reply |
| Calls to the order desk | Not by us | The order desk at +1 (302) 200-3480 |
| Fit-check and FAQ search input | No | Stays in your browser |
| Basic server logs | Our web host may keep them | IP address, browser, page and time, for security |
| Cookies | None of our own | The checkout page may set its own |
What happens to your data when you order JointBrex?
Three places, three different jobs.
When you click an order button, you leave this site for the brand's secure checkout. The sales page names BuyGoods as the retailer. You type your name, address, email and card there, and that checkout uses them to take payment, ship the order and handle refunds.
Its own privacy policy and terms apply on that page. If order records are shared with us for customer service, refunds or tax records, we use them only for those jobs.
You read pages, use a fit check or the FAQ search, and click a button. We collect no personal data in this step.
You enter contact, shipping and card details on the checkout page. Look for https and the order total before you pay.
For tracking or the 60-day money-back window, call +1 (302) 200-3480 or email [email protected] with your order ID.
Does the JointBrex site use cookies, analytics or ad tracking?
No. We set no cookies, run no analytics and load no ad pixels. Fonts and images are stored on our own server, so a page view does not call a font or ad network.
Pages we link to, such as NIH or FDA pages, follow their own rules. You can block or clear cookies in your browser at any time, and no page here will break.
- Do Not Track and Global Privacy Control: we honor both. We do not sell, share or track, so there is nothing more to switch off.
- Browser storage: our pages do not save your answers in your browser.
How does Jointbrexformula use and share information?
We use the little we receive for a short list of jobs. We never sell it or trade it.
- To answer your email.
- To fix errors you report, as set out in our editorial standards.
- To keep the site secure, using standard server logs.
- To meet legal, tax or accounting duties, or answer a valid legal request.
We share data only with providers that help run the site, such as our web host and email provider, and only for that work.
What privacy rights do JointBrex readers have, and how do you use them?
Four steps, no forms.
Several US states give residents rights over personal data, including California, Virginia, Colorado and Texas. We give the same rights to every visitor, wherever you live.
- 1
Write to us
Email [email protected] with the subject "Privacy request". Say which right you want: access, delete, correct or a copy.
- 2
Confirm it is you
We ask for the email address you used. We never ask for a card number or password.
- 3
We reply within 45 days
If we need more time, we say why, up to 45 more days.
- 4
Appeal if needed
Reply with "Appeal" and we review the decision again.
Using a right never changes the price or service you get.
Is the JointBrex website meant for children, and how is data kept safe?
No, the site is for adults. The JointBrex label says the product is not for anyone under 18. We do not knowingly collect information from children under 13, and we delete it if we learn we have.
Every page loads over https. Emails sit in a password-protected inbox. We keep them only as long as we need to reply and meet legal duties, then delete them. If a breach ever affected your data, we would tell you as the law requires.
- Forms on site
- 0nothing to fill in
- Cookies we set
- 0none of our own
- Connection
- httpson every page
- Reply time
- 45 daysfor privacy requests
How will we tell you about changes to this JointBrex privacy policy?
We update this page and move the date at the top forward. The current version took effect on October 13, 2026. If a change would use data in a new way, we say so at the top of this page first.
Write to [email protected] or to Jointbrexformula, 888 Seventh Avenue, Floor 17, New York, NY 10106. See also our terms and conditions, the disclaimer and the contact page.
JointBrex privacy questions
Does the JointBrex website sell my personal information?
No. This website does not sell or rent personal information, and it does not share it for targeted ads. It has no forms or accounts, so it holds very little about you.
Does jointbrexformula.com store my card number?
No. Card details are typed on the brand's secure checkout, not on this website. That checkout handles payment under its own privacy policy.
Does the JointBrex site use cookies or analytics?
This website sets no cookies of its own and runs no analytics or ad pixels. The checkout page may set its own cookies to run the cart and stop fraud.
Are my JointBrex fit-check answers saved?
No. Fit checks, tabs and FAQ search run only inside your browser. Nothing you tap or type is saved or sent to us.
Who handles questions about a JointBrex order, refund or tracking?
The order desk handles them at +1 (302) 200-3480 or [email protected]. Our website email cannot see orders, so it cannot change or refund one.
How do I ask Jointbrexformula to delete my data?
Email [email protected] with the subject "Privacy request" and say what you want deleted. We reply within 45 days. For order records, also contact the order desk.
Is the JointBrex checkout secure?
Checkout runs over an encrypted https connection. Before you type a card number, check that the address starts with https and that the page names the seller and total.
Can children use the JointBrex website?
No. The site and the product are for adults 18 and over. We do not knowingly collect information from children under 13.
Ready to try JointBrex?
Order from the U.S. authorized merchant, keep your order email, and you are covered by the 60-day money-back guarantee. Questions first? Call +1 (302) 200-3480.
- Secure checkout
- 60-day money-back window
- Ships from the US
- Tracking by email
Keep reading
Terms and conditions
Who sells it, how prices and refunds work, content use, liability and the governing law.
Read more →Disclaimer
The FDA note, the label claim, dose gaps versus research, and who should ask a doctor first.
Read more →Contact
Order desk phone and email, website email, hours and the returns address.
Read more →